Contact us
Stuck SOMEWHERE? We're actually here.
No bots pretending to be human. Real support, real answers.
Reach out anytime, we will respond in 24 hours!
Is Pocket free to use?
Yes! Pocket Basic is completely free and includes spending tracking, automatic categorization, savings jars, and weekly check-ins. You can upgrade to Pocket Plus anytime if you want more advanced features.
Is my money safe with Pocket?
Absolutely. Your funds are held by our licensed banking partner and eligible deposits are FDIC-insured up to $250,000. We also use bank-grade encryption and continuous fraud monitoring to keep your account secure.
Do I need to switch banks?
No. You can securely connect your existing bank accounts and start tracking your spending in minutes. If you choose, you can also use Pocket as your primary spending account.
How do Savings Jars work?
Create a jar for anything you're saving toward—whether it's a vacation, a new laptop, or an emergency fund. Set a goal, turn on round-ups or automatic transfers, and watch your progress grow over time.
Can I freeze my card?
Yes. If your card is lost or you notice something unusual, you can instantly freeze or unfreeze it directly from the app without calling support.
Can I cancel anytime?
Of course. Pocket Plus is a monthly subscription with no contracts or cancellation fees. You can downgrade to Pocket Basic whenever you like.
What devices does Pocket support?
Pocket is available on both iOS and Android, with secure cloud sync so your data stays up to date across all your devices.
